Rise & Shine HQ

Nassausingel 26, 4811 DG Breda

Frequently Asked Questions

Please read our FAQ before sending us a message.

My package isn't delivered yet, what can I do?

Check out where your shine is…

  • Check the Track & Trace code of your package
  • Check your delivery adress if everything is correct
  • Check your mailbox, P.O. box or your postal office
  • Check out if the package is at your neighbours
  • Still no package? Contact our customer service
Which payment methods are accepted?

We accept Visa, iDeal, MasterCard, Paypal, Apple Pay, Mister Cash, SOFORT and so much more. After selecting your preferred payment method, you will be redirected to the chosen payment gateway. Once your payment has been completed, you will return to riseandshinegear.com and you will receive your payment confirmation by email.

How long will delivery take?

The delivery time depends on your location. We ship from the Netherlands which takes 1 day, the rest of Europe takes about 4 -10 business days. Expected delivery date is mentioned on the checkout page, in the order confirmation e-mail and in the shipping confirmation e-mail.

How secure is shopping in the shop? Is my data protected?

Yes we provide a 100% safe & secure checkout and comply with GDPR in the EU. 

What exactly happens after ordering?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id convallis tellus. Nulla aliquam in mi et convallis. Pellentesque rutrum feugiat ante ut imperdiet. Vivamus et dolor nec nisl consectetur vulputate id non ante.

Do I receive an invoice for my order?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id convallis tellus. Nulla aliquam in mi et convallis. Pellentesque rutrum feugiat ante ut imperdiet. Vivamus et dolor nec nisl consectetur vulputate id non ante.

Leave us a message!

[]
1 STAP 1

Fields marked with an * (asterisk) are required.

keyboard_arrow_leftVORIGE STAP
VOLGENDE STAPkeyboard_arrow_right