Warranty & Repairs.
The service of Rise & Shine Gear.
R&S sells snow goggles. We sell Shine actually. So be prepared. We can’t predict your future, but it can change your life with all that shine. What we don’t sell is ‘no’. And boring products. So if anything happens to your product, then we will check out what we can do for you. You will have 2 years warranty on snow goggles.
I want to get my snow goggle fixed.
- You will have 2 years warranty on snow goggles.
- Email our customer service email at firstname.lastname@example.org.
- How does the repair procedure works?
How does the repair procedure work?
You will have 2 years warranty on snow goggles. Your receipt (the conformation by email of your order) is your proof of warranty.
Help! My snow goggle is broken…
Email our customer service email at email@example.com what is wrong with it or what happened (include pictures). In order to return your product, please fill in our Return Form within 14 days after receiving your product(s). You can choose between a refund or an exchange. Print and include this form with your return shipping.
Two year warranty
You will have a two year warranty on your snow goggle frame. This should not brake or be faulty in this timeframe. Goods are considered faulty when they are received damaged, or where a manufacturing fault occurs within 30 days of purchase. If your Rise & Shine product is damaged as a result of wear and tear they will not be classified to be faulty and there will be no warranty. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.